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FAQ

Who are you?

ME is Us, husband and wife team Eric and Lori Wright.  It is just the two of us from design, build, packaging, shipping, photography and all things customer service. 

What forms of payment do you accept? 

We accept all major credit cards and pay pal.

When will my item ship?

All of our in stock items ship within 5-7 business days. Our out of stock items ship within 2-4 weeks unless otherwise noted.   We insure all of our shipments but cannot guarantee delivery date once it is shipped out and are not responsible for USPS or UPS error.    We ship via USPS and UPS and will provide you with a tracking number once shipped.  

Packaging

We use all 100% bio degradable recyclable packaging. 

Do you accept returns?

Shown correct care our products will last a lifetime.  Should you find otherwise, by all means let us know and we'll work together to find a satisfactory solution. However, due to our handmade process we do not offer refunds or cancel orders once they have been placed. Contact us at info@mespeakdesign.com with any questions or concerns. 

Where else can I find you?

Currently we are on Facebook, Instagram, Youtube, Twitter and Pinterest. Be sure to follow us there to see a more intimate look at our process and life @mespeakdesign.